Question 1

Is this safe? Do you connect to my wallet?

Accepted Answer

No connection, ever. Reclaim only reads public on-chain data for the address you paste. We never request a wallet connection, a signature, a private key, or a seed phrase. The scan is completely read-only.

Question 2

Why can't I just use BscScan?

Accepted Answer

Block explorers show transactions, not recovery opportunities. A forgotten lending deposit, an unclaimed reward, or a position in a protocol whose front-end is gone looks like noise on BscScan. Reclaim reconstructs your full history and evaluates every contract you touched against known protocols to surface what is actually claimable.

Question 3

How does payment work?

Accepted Answer

Scanning is free. If we find recoverable funds you pay a one-time fee (1 percent of detected value, 2 dollar minimum, 20 dollar maximum) in USDC or USDT on BNB Chain to unlock the full report with exact contracts and step-by-step withdrawal instructions.

Question 4

What if the protocol's website is dead?

Accepted Answer

That is the whole point. Many forgotten positions live in protocols whose front-ends shut down years ago, but the funds are still in the contract. Your report includes exact on-chain withdrawal steps via BscScan that work even when the app is gone.

Question 5

What if you don't find anything?

Accepted Answer

Then you pay nothing. Most wallets come back clean, which means nothing is stuck. You only ever pay when there is real value to recover.